Online Ordering System Development

Your own online ordering — zero commission per order.

Restaurant and food-business ordering systems for takeaway, delivery and dine-in — with live menus, modifiers, delivery zones and fees from Google Maps, payments and orders that print straight to the kitchen.

(01)What’s included

  • Mobile-first menu & cart with modifiers
  • Pickup, delivery & dine-in ordering
  • Distance-based delivery fees (Google Maps)
  • Kitchen printing — Epson ePOS & thermal printers
  • Order dashboard, sales reports & customers
  • SMS, WhatsApp & email order updates

Ideal for

  • Restaurants & takeaways
  • Cafés & cloud kitchens
  • Bakeries & food carts
  • Multi-location food brands

Technology

  • WordPress
  • Custom plugin
  • Google Distance Matrix
  • Epson ePOS
  • Stripe / eWAY
  • PWA

(02)In detail

Own your orders, your customers and your margins

Delivery marketplaces are good at discovery, but expensive as your main ordering channel. In the US and Australia, marketplace commissions on delivery orders commonly sit between 15% and 30%; in India, Zomato and Swiggy typically charge around 18–28% plus 18% GST on the commission. On a busy weekend, that’s a serious share of your profit.

A direct online ordering system lets regular customers order from you with no commission, while you keep their details for repeat business and promotions.

Proven in real restaurants

I’ve built ordering platforms for Moti Mahal Indian Restaurant in Malvern, Victoria and Punjabi Sunrise in Alexandra Hills, Queensland — combining online ordering, menu management, table reservations and sales management in systems designed around how the restaurants actually operate.

Everything a restaurant needs

  • A fast, mobile-first menu with categories, photos, modifiers, combos and add-ons.
  • Pickup, delivery and dine-in ordering with scheduled orders and trading-hour rules.
  • Delivery zones and fees calculated by real driving distance using the Google Distance Matrix API.
  • Automatic kitchen printing to Epson ePOS and thermal receipt printers.
  • Online payments via Stripe, eWAY, Razorpay and others — or pay on pickup.
  • An order dashboard with live status, sales reports and customer history.
  • Order updates by SMS, WhatsApp and email.

Built to be used in a busy kitchen

The admin side matters as much as the customer side. Orders arrive with a sound alert, print automatically and are easy to manage on a tablet at the counter. Marking an item sold out takes one tap. The result is an ordering channel your staff will actually use — and one your customers will come back to.

(04)Full project journey

From the first conversation to launch and beyond.

A clear, seven-step process — so you always know what is happening, what is next and what you need to decide.

  1. 01

    Discover

    Understand your business, target audience, goals, requirements, and project needs.

  2. 02

    Plan

    Define the website structure, user flow, functionality, SEO, technology, and project scope.

  3. 03

    Design

    Create a high-fidelity Figma design based on your brand, real content, and user experience requirements.

  4. 04

    Build

    Develop the website with clean, scalable code, CMS functionality, integrations, and custom features.

  5. 05

    Test

    Test everything across mobile, desktop, browsers, forms, payments, accessibility, SEO, security, and performance.

  6. 06

    Launch

    Manage deployment, hosting, DNS, analytics, Google Search Console, final checks, and project handover.

  7. 07

    Maintain

    Keep your website secure, updated, fast, backed up, and running smoothly with ongoing maintenance and technical support.

(05)FAQ

Questions about Online Ordering

Can’t see your question? Ask me directly — I reply within one business day.

All questions

Marketplaces charge restaurants a commission on every order — commonly 15–30% in the US and Australia, and around 18–28% plus GST in India. Your own ordering system has no per-order commission, you keep the customer relationship, and marketplaces can still be used for discovery.

Yes. I integrate Epson ePOS / Server Direct Print and other thermal receipt printers so new orders print without anyone refreshing a screen.

Yes — menu items, modifiers, sold-out status, delivery zones and trading hours are all controlled from your dashboard.

2 Project Slots Available — October

Let’s build something that pays for itself.

Tell me what you want to achieve. You’ll get an honest recommendation, a clear scope and a fixed quote — usually within two business days.

hello@ashiniqbal.com